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Terms & Conditions

WEBSITE CONDITIONS OF USE

Use by users (“you”/”your”) of www.BooksOfKnowledge.co.uk (“this Site”) constitutes acceptance by you of the following conditions of use. PLEASE READ THESE CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. If you do not agree to all of these conditions of use, you may not use this Site.
These terms of use relate to your use of this Site. Please see our separate terms and conditions of sale and purchase relating to the sale and purchase of our products and services.

1. Copyright and Trademarks
This Site is owned and operated by Ethical Earth Limited (EEL) and the information and materials appearing on this Site ("the Content") are displayed for personal, non-commercial use only. All software used on this Site and all Content included on this Site (including without limitation site design, text, graphics, audio and video, the selection and arrangement thereof and the underlying source code) is the property of EEL or its suppliers and is protected by international copyright laws. ALL RIGHTS RESERVED.
None of the Content may be downloaded, copied, reproduced, republished, posted, transmitted, stored, sold or distributed without the prior written permission of the copyright holder. This excludes the downloading of one copy of extracts from this Site on any single computer for personal, non-commercial home use only, provided that all copyright and proprietary notices are kept intact. Modification of any of the Content or use of any of the Content for any purpose other than as set out herein (including without limitation on any other website or computer network) is prohibited. If you breach any of the terms of this legal notice, your permission to use this Site automatically terminates and you must immediately destroy any downloaded or printed extracts from this Site. Requests to republish any of the Content and to use quotations or extracts from any books published by EEL should be addressed to the Permissions Department at the address set out below.
All trademarks, service marks and logos used on these Sites from time to time are the trademarks, service marks or logos of their respective owners.
EEL has made every effort to secure (where appropriate) licenses and clearances for all third party intellectual property used on these Sites. You may notify EEL of alleged intellectual property rights infringement by contacting www.BooksOfKnowledge.co.uk via contact@booksofknowledge.co.uk.

2. Links to third party websites
This Site may from time to time include links to third party Internet websites which are controlled and maintained by others. These links are included solely for your convenience and do not constitute any endorsement by EEL of the websites linked or referred to, nor does EEL have any control over the content of any such websites. Further, EEL has not reviewed all of these third party websites and does not make any representations regarding the availability or content or accuracy of materials on such websites. If you decide to access third party websites through links on this Site, you do so at your own risk. Your use of third party websites is subject to the terms and conditions of use of those websites.

3. Price and availability of titles
Whilst every effort is made to ensure accuracy of prices and availability of the titles featured on this Site, this cannot be guaranteed and price and availability information may change without notice.

4. LIABILITY DISCLAIMER
WHILE EEL ENDEAVOURS TO ENSURE THAT THE INFORMATION ON THIS SITE IS CORRECT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, EEL PROVIDES YOU WITH THIS SITE ON AN ‘AS IS’ BASIS ONLY. YOU ACCEPT THAT ACCESS TO THIS SITE MAY BE SUSPENDED AT ANY TIME AND WITHOUT NOTICE IN THE CASE OF SYSTEMS FAILURE, MAINTENANCE OR REPAIR OR FOR ANY OTHER REASONS WHATSOEVER, INCLUDING FOR REASONS BEYOND THE CONTROL OF EEL.
EEL MAKES NO REPRESENTATION OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, RELIABILITY, COMPLETENESS OR TIMELINESS OF THE CONTENT OR SERVICES AVAILABLE ON THESE SITES OR THAT THE USE OF THIS SITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR OWN RISK.
FURTHER, ANY OTHER PARTY (WHETHER OR NOT INVOLVED IN CREATING, PRODUCING, MAINTAINING OR DELIVERING THIS SITE) INCLUDING THE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS OR AGENTS EXCLUDES ALL LIABILITY AND RESPONSIBILITY FOR ANY AMOUNT OR KIND OF LOSS OR DAMAGE THAT MAY RESULT TO YOU OR ANY THIRD PARTY (INCLUDING WITHOUT LIMITATION, ANY DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL LOSS OR DAMAGES, OR ANY LOSS OF INCOME, PROFITS, GOODWILL, DATA, CONTRACTS, USE OF MONEY OR LOSS OR DAMAGES ARISING FROM OR CONNECTED IN ANY WAY TO BUSINESS INTERPRETATION AND WHETHER IN TORT (INCLUDING WITHOUT NEGLIGENCE) CONTRACT, WARRANTY OR OTHERWISE IN CONNECTION WITH THIS SITE IN ANY WAY OR IN CONNECTION WITH THE USE, INABILITY TO USE OR THE RESULTS OF USE OF THIS SITE, ANY WEBSITES LINKED TO THIS SITE OR THE CONTENT ON SUCH SITES, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE DUE TO VIRUSES (INCLUDING LOGIC BOMBS, TROJAN HORSES, WORMS, HARMFUL COMPONENTS, CORRUPTED DATA OR OTHER MALICIOUS SOFTWARE OR HARMFUL DATA) THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SOFTWARE DATA OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING THIS SITE OR YOUR DOWNLOADING OF ANY CONTENT FROM THIS SITE OR ANY WEBSITES LINKED TO THIS SITE. FURTHER, EEL EXCLUDE ALL LIABILITY AND RESPONSIBILITY AS SET OUT ABOVE WHETHER OR NOT EEL IS ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.

NOTHING IN THIS LEGAL NOTICE SHALL EXCLUDE OR LIMIT EEL LIABILITY FOR:-
(A) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE (AS SUCH TERM IS DEFINED BY THE UNFAIR CONTRACT TERMS ACT 1977); OR
(B) FRAUD; OR
(C) MISPREPRESENTATION AS TO A FUNDAMENTAL MATTER; OR
(D) ANY LIABILITY WHICH CANNOT BE EXCLUSED OR LIMITED UNDER APPLICABLE LAW.

IF YOUR USE OF THE CONTENT ON THESE SITES RESULTS IN THE NEED FOR SERVICING, REPAIRING OR CORRECTION OF EQUIPMENT, SOFTWARE OR DATA YOU ASSUME ALL COSTS THEREOF.

5. Your account
If you have an account with www.BooksOfKnowledge.co.uk then you are responsible for maintaining the confidentiality of this account and any related passwords for your restricting access to your computer. You agree to accept responsibility for all activities that take place under your account and/or passwords.
Other than personally identifiable information about you, which is covered under EEL's privacy policy any material you transmit or post to this Site shall be considered non-confidential and non-proprietary. EEL shall have no obligations with respect to such material. EEL and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from this Site any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, libel to incited racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous in breach of confidence, in breach of privacy or which make cause annoyance or inconvenience; or
(b) for which you have not obtained all necessary licences and/or approvals; or
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other Country in the world; or
(d) which is technically harmful (including without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data); or
(e) which facilitates your misuse of this Site (including, without limitation, hacking)
EEL shall fully co-operate with any law enforcement authorities or court order requesting or directing EEL to disclose the identity or locate any one posting any material in breach of the above prohibitions.

6. Indemnity
You agree to indemnify and hold EEL, its officers, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from or alleged to result from, your use of the Content of this Site in a manner that violates or is alleged to violate these terms of use. EEL shall provide notice to you promptly of any such claim, suit, or proceeding, and shall reasonably co-operate with you, at your expense, in your defence.

7. Force Majeure
EEL will not be liable for any delay or failure in performance or interruption of the delivery of the contents of this Site resulting directly or indirectly from any cause or circumstances beyond its reasonable control, including but not limited to failure of equipment or communication lines, telephone or other interconnect problems, computer viruses (including logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data), unauthorised access, theft, operator errors, severe weather, earthquakes or natural disasters, strikes, or other labour problems, wars or governmental restrictions.

9. Severability and Waiver
If any provision of these terms of use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms of use, which shall remain in full force and effect.
No waiver of any of these terms of use shall be deemed a further or continuing waiver of such term or any other term.

9. Access outside England
EEL is based in England. Access to the Content of this Site may not be legal by certain persons or in certain countries. If you access this Site from outside England you do so at your own risk and are responsible for compliance with the Laws of your jurisdiction. Recognising the global nature of the Internet, you agree to comply with all local rules regarding on line conduct and acceptable content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the Country in which you reside.

10. Jurisdiction
Unless otherwise agreed in writing by EEL, these terms of use are governed by, and construed in accordance with English Law. Further, unless otherwise agreed in writing by EEL, you irrevocably agree that the Courts of England shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these terms of use or the legal relationship established by them, and for those purposes irrevocably submit all disputes to the jurisdiction of the English Courts.

11. Changes to these conditions of use
EEL reserves the right at its sole discretion to add to or change these conditions of use. Any changes will be posted to this page and it is your responsibility as a user to ensure that you are aware of any such changes from time to time. Changes will become effective 24 hours after first posting and you will be deemed to have accepted any change if you continue to access this Site after that time.

12. User information
www.BooksOfKnowledge.co.uk collects information volunteered by you, such as survey information and/or site registrations. www.BooksOfKnowledge.co.uk uses this information for internal review, in order to improve the content of this Site and to notify you about updates to this Site.
www.BooksOfKnowledge.co.uk guarantees that if you supply your postal address on-line you will only be sent the information, goods or service for the purpose for which you provided your address. If you wish to receive e-mail from www.BooksOfKnowledge.co.uk in the future, or if you wish to be added or correspondingly removed from our mailing lists, please let us know by sending an e-mail to contact@booksofknowledge.co.uk. or by writing to Ethical Earth Limited, PO Box 3194, NORWICH NR6 7WW.
Without prejudice to the above, www.BooksOfKnowledge.co.uk shall at all times process your information obtained via your access and use of this Site in accordance with its privacy policy.

13. Our contact details
If you have any questions about these conditions of use and/or these Sites and/or EEL generally, please contact us by sending an e-mail to contact@booksofknowledge.co.uk or getintouch@livingethically.co.uk or by writing to Ethical Earth Limited, PO Box 3194, NORWICH NR6 7WW.

 

TERMS AND CONDITIONS OF SALE AND PURCHASE

Please read through the following Terms and Conditions of Sale and Purchase ("Terms") carefully. They comprise the terms on which you are permitted to purchase items from Ethical Earth Limited (“EEL”/"us"/”we"/”our”) on our website www.BooksOfKnowledge.co.uk (this "Site"). If you submit an order for any item advertised for sale on this Site, this shall be taken to constitute acceptance by you of these Terms:

1. Formation of the contract of sale
1.1 If you wish to purchase any of the items for sale on this Site, you must submit a completed order form. Your order will not be accepted unless you place us in a position of being able to receive full payment for your order at the time we accept it. If we agree to accept your order, we will confirm this by e-mail (the "Confirmation") and will supply the items you have ordered (the "e-book(s)") to you in accordance with the Confirmation and with these Terms. [At this time, we can only accept orders for a single copy of an e-Book at one time].
1.2 By submitting an order form to us on-line, in accordance with our Site privacy policy you specifically consent to our transmitting personal information (including any updated personal information) or to obtain personal information about you from third parties from time to time, including but not limited to your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but, as set out at clause 9 below and in our Site conditions of use, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.
1.3 The sale and purchase of an e-book(s) via this Site will be governed by a contract between you and us formed when you have placed an order, your order has been accepted by us and we have sent you Confirmation of this (the “Contract”). Please note, as soon as we confirm your order, it will enter our electronic system and we will be unable to prevent it being dispatched to you The terms of the Contract will comprise these Terms, as amended or updated by us from time to time, and the prices (subject to clause 4.1 hereof) and other relevant information about the e-book(s) published by us on this Site at the time the Contract is formed.
1.4 We reserve the right to change these Terms at our discretion. Any changes will be posted to this Site and it is your responsibility to ensure, from time to time, that you are aware of any such changes. Changes will become effective 24 hours after first posting and you will be deemed to have accepted any change if you continue to shop on this Site after that time.
1.5 You acknowledge and agree that, in entering into a Contract, you do not rely on and have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently or innocently made) of any person (whether party to the Contract or not) which is not expressly set out or referred to in the Contract. This is not intended to limit or exclude liability for fraud on our part.

2. Orders and Quotes
2.1 You acknowledge that:
(a) all information and specifications relating to an e-book(s) and any material produced by us are approximate only; and
(b) the colour of the items on this Site may vary from the e-book(s) supplied to you under any Contract.
2.2 We may correct any error in any unconfirmed order, sales literature or other document or information issued by us or placed on this Site without any liability.
2.3 We may make any changes in the specification of the e-book(s) to conform with any applicable safety or other statutory or European Union requirements which do not materially affect their quality or performance.

3. No right of withdrawal
Where you purchase an e-book(s) from this Site, by reason of its nature, you cannot return the ebook(s) by way of withdrawal of your order.

4. Price
4.1 The price of each e-book(s) shall be the recommended retail price for that e-book(s) (disregarding any special offers, promotions or other discounts) that is quoted on this Site on the date you place your order, subject to any inadvertent pricing errors (whether technical or otherwise) by us.
4.2 The delivery address for an eBook(s) will be the installed reader on your computer and there will be no charge for postage, packaging or delivery.
4.3 The price of an e-book(s) is exclusive of any applicable Value Added Tax.
4.4 We reserve the right to revise the price of any items on this Site without notice. We also reserve the right to refuse to supply to you, whether you are an individual or company, for whatever reason. 

5. Payments
5.1 Payments shall be made by credit card or debit card on the date on which we accept your order.
5.2 The credit cards and debit cards that we will accept are those listed on this Site on the date on which we accept your order. 

6. Delivery
6.1 The time and method for delivery will be at our discretion. The place of delivery of the e-book(s) will be the installed reader on your computer at your premises. Time for delivery shall not be of the essence.
6.2 If the e-book(s) delivered to you does not include all of the e-book(s) that you ordered in any particular order or orders or include incorrect e-book(s), you must inform us in writing within 14 working days from the date of delivery. If you do not, we will not be responsible for any loss or damage suffered by you as a result. In any event, our liability is limited to the price of the e-book(s) not delivered or the cost of replacing such e-book(s).

7. Risk and Ownership
7.1 Risk of damage, corruption or loss of the e-book(s) shall pass to you on delivery or, if you fail to take delivery of the e-book(s), at the time when we have tried to deliver the-book(s).
7.2 Title in the e-book(s) shall not pass to you until we have received in actual cleared funds payment in full of the price and the price of all other e-book(s) (if any) agreed to be sold by us to you for which payment is then due.
7.3 Until such time as the title in the e-book(s) passes to you, you shall hold the e-book(s) on the installed reader of your computer only as our fiduciary, agent and bailee and in so doing shall keep the e-book(s) separate from any other computer file or equivalent belonging to you or third parties and protected, insured and identified as owned by us.
7.4 Until such time as the title in the e-book(s) passes to you, we shall be entitled at anytime to require you to deliver-up the e-book(s) to us by any method that we deem appropriate and if you fail to do so immediately to enter your premises or premises of any third party where the e-book(s) are stored and repossess the e-book(s).
7.5 You shall not be entitled to pledge for any indebtedness any of the e-book(s) which remain ours but if you do so, all monies owing to us by you shall (without prejudice to any other right or remedy available to us) immediately become due and payable. 

8. Intellectual Property
8.1 All intellectual property and other proprietary rights (including, but not limited to, brand names, product names, copyright and trade marks) and all technical, business or similar information (including, but not limited to, all designs, documents and other materials relating to the-book(s)) used in the e-book(s) (together "the Intellectual Property") are and shall remain the property of us or of our licensors.
8.2 Other than as stated in Clauses 8.3 and 8.4 below, we do not grant permission for the use of the Intellectual Property and such use may constitute an infringement of the holder's rights.
8.3 All Site design, text and graphics appearing on this Site and the selection or arrangement thereof are the copyright of us or of our licensors. Permission is granted to print once in hard copy extracts of this Site for the sole purpose of placing an order with or using this Site as a shopping resource. Any other use of materials on this Site (including reproduction for purposes other than those noted above and modification, distribution, or republication in any form or media) without our prior written permission is strictly prohibited. For further information, please see our Site conditions of use.
8.4 We grant you permission to download a single copy of the e-Book(s) to the installed reader on your computer for use by a single user of that computer at any time, provided that: 
(a) the e-Book(s) is not distributed or transmitted over any network or communication line
(b) the e-Book(s) is used for personal entertainment only;
(c) the e-Book(s) is not copied or modified in any way;
(d) you do not remove any copyright or other proprietary notices contained in the e-Book(s). 
This permission granted to you may not be transferred to a third party, nor may you sub-license any of your rights under it.
This permission is effective until terminated. You can terminate it at any time by destroying the e-Book(s) It will also terminate automatically if you fail to comply with any part of this Clause 8. You agree to delete the e-Book(s) immediately on any such termination.
8.5 All trademark materials, including, but not limited to, e-book(s) names, service marks and company names or logos cited herein from time to time are the property of their respective owners.

9. Liability
9.1 As set out at clauses 3 above, where you purchase an e-book(s) from this Site, by reason of its nature, you cannot return the e-book(s) by way of withdrawal of your order. Further, our liability is limited in accordance with clause 6.3 above.
9.2 We shall not be liable in respect of any defect in the e-book(s) arising from neglect, failure to follow our instructions or misuse of the e-book(s).
9.3 Nothing in these Terms shall exclude or limit our liability arising by virtue of the Consumer Protection Act 1987, or our liability for fraud or for death or personal injury caused by our negligence or misrepresentation as to a fundamental matter or any other liability to the extent that we cannot so exclude or limit such liability as a matter of law.
9.4 Save as expressly provided in these Terms, the e-book(s) are provided on an “as is” basis and all warranties conditions terms and liabilities express or implied by statute or common law are excluded to the fullest extent permitted by law and we will not be liable to you for any loss of any kind whatsoever which arises out of the breach of implied warranties or conditions or breach of any other duty of any kind imposed on us by operation of law.
9.5 We will not be liable for any of the following losses which may arise by reason of any breach of a Contract or any implied warranty, condition or other term, any representation or any duty of any kind imposed on us by operation of law:
(a) any direct, indirect, punitive or consequential loss or damages;
(b) any loss of income, profits, goodwill, data, use of money or expected future business, whether arising in tort (including negligence, subject to clause 9.3 above), contract, warranty or otherwise;
(c) damage to reputation;
(d) any damages costs or expenses payable by you to any third party;
(e) loss of any order or contract; or
(f) any loss that was not foreseeable by you and us at the time our Contract was formed; or
(g) any loss not caused by any breach on our part.
9.6 Without prejudice to any other provision of these Terms, we will not be in breach of the Contract for any delay in performing, or failure to perform, our obligations under it if that delay or failure was due to any cause or circumstance beyond our reasonable control such as but not limited to lock-outs, strikes, riots, malicious damage, labour disturbances, trade disputes, government action, (including action by any local or statutory authority), fire, floods, vehicle breakdown or acts of God. This clause does not affect your statutory rights.

10. Withdrawal and use of e-book(s)
10.1 We may withdraw from the market any e-book(s) that we produce or generally supply without prior notice, or liability, to you.
10.2 If we provide you with information about the use for which the e-book(s) are designed and about any conditions necessary to ensure that the e-book(s) will be safe, then you must use the e-book(s) accordingly. 

11. General
11.1 Any notice required under these Terms must be in writing. In our case it must be addressed to our registered office or principal place of business or any other address that we notify to you from time to time whether on this Site or otherwise. Any notices to you will be sent to your usual billing address.
11.2 Any notice shall be deemed to be served:
(a) if sent by pre-paid first class post to the party to whom it is given, on the second working day after posting; or
(b) if sent by pre-paid air-mail post to the party to whom it is given, on the seventh working day after posting; or
(c) if sent by fax to the recipient's fax number at the date and time given on the sender's transmission acknowledgement slip or (in the case of manifest error or loss of the slip) on receipt.
11.3 If any of these Terms is held by any competent authority to be unlawful, invalid or unenforceable in whole or in part then the validity of the other provisions of these Terms and the remainder of the provision in question shall not be affected and shall continue to be valid and enforceable to the fullest extent permitted by law.
11.4 Unless otherwise agreed in writing by us, each Contract shall be governed by English law and the parties submit to the exclusive jurisdiction of the English Courts if there are any disputes between them of any kind.
11.5 Failure or neglect by either party to enforce at any time any of these Terms shall not be a waiver of that party’s rights and it shall not affect the validity of the whole or any part of these Terms or the Contract or prejudice that party's right to take subsequent action.
11.6 Nothing in these Terms is intended to confer on any third party any benefit or any right to enforce any of these Terms.

12. Our contact details
If you have any questions about these Terms and/or www.booksofknowledge.co.uk and/or EEL generally, please contact us by sending an e-mail to contact@booksofknowledge.co.uk or by writing to Ethical Earth Limited, P.O. Box 3194, Norwich, NR6 7WW.

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Privacy Policy

WWW.BOOKSOFKNOWLEDGE.CO.UK PRIVACY POLICY (this “Privacy Policy”)

Use by users (“you”/”your”) of www.booksofknowledge.co.uk ("this Site”) constitutes acceptance by you of the terms of this Privacy Policy. This Site is owned and operated by Ethical Earth Limited. (“EEL”/ “we”/ “our”/ “us”).

1. How to contact us

If you have any questions about this Site or our Privacy Policy, please contact us by sending an e-mail to contact@kooksofknowledge.co.uk or by writing to Ethical Earth Limited, P.O. Box 3194, Norwich, NR6 7WW.

2. Our approach to privacy

We want people who visit this Site to be able to take part fully in the activities and offers we provide. We also want to make sure that when we collect information from you we do so in a way that does not infringe your right to privacy. This Privacy Policy is designed to give you useful information about your rights and the way we collect and use personal information as defined by the Data Protection Act 1998.

We do not ask you to disclose any more information than is reasonably necessary to enable you to participate in an activity on our Site and to improve this Site.

We guarantee that if you supply your postal address on-line, you will only be sent the information, products or services for the purpose for which you provided your address. If you wish to receive e-mail from BOK in the future, or if you wish to be added or correspondingly removed from our mailing lists, please let us know by sending an e-mail to contact@booksofknowledge.co.uk or by writing to Ethical Earth Limited, P.O. Box 3194, Norwich, NR6 7WW.

Besides what we describe in this Privacy Policy, we do not sell, transfer or disclose your personal information that we have collected from you in connection with our Site to third parties. However, we reserve the right to use or disclose any of your personal information as need to satisfy any law, regulation or legal request, to protect the integrity of our Site, to fulfill your requests or to co-operate fully in any law enforcement or regulatory investigation.

We will at all times process your personal information in accordance with this Privacy Policy and all privacy and communications legislation.

3. The information we collect and how we use it

When you want to participate in activities on our Site, this is the sort of information we ask for and how we use it:

If you register to be sent information about new book launches and so forth, we will ask you for your name, contact and demographic details. We use this information to identify you, to contact you about your interest in our Site, including sending out information, products or services you have requested, further to your purchase of any of the same from our on-line shop, and for internal market research purposes.

Whilst it is not our policy to do so, we may, if we consider at our sole discretion that it will offer you a better quality of service, use aggregate information and statistics for the purposes of monitoring website usage in order to help the development of our Site, products and services and, exceptionally, we may provide such aggregate information to any third party who we consider at our sole discretion most appropriate to assist our development of our Site, products and services.

We only keep the personal information you submit for these purposes until we have made use of it in these ways. After we have used the personal information for these purposes, we delete the same from our computer and manual records, as appropriate.

If, at some time in the future, we wish to use your personal information in ways other than those set out in this Privacy Policy, then we will notify you about this and seek your prior permission to do so.

4. Cookies

We may use cookies on this web site. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser. They enable us to recognize your web browser, however, as set out above, it is not generally our policy to collect information on what pages are accessed or visited by you and we will only do so exceptionally, for the purpose of improving our Site, products and services for your benefit. In effect, cookies tell us when you have visited our Site and where you have been, but they do not identify you personally - just the presence of your browser. Exceptionally, we use cookies to see how often people visit our Site and what they look at. This helps us to know what parts of the Site are popular - what people are interested in - so we can make sure we have more interesting material on this Site in future. If you do not want us to be able to do this, your browser's help section should be able to tell you how you can disable or filter cookies and how to arrange for your browser to tell you when you've been sent a new cookie. However, please note that if you do disable or filter cookies, you may not be able to use certain features on our Site, designed to further assist your use of this Site, products and services.

5. Protection of your personal information and retention

The internet is not a secure medium and EEL cannot absolutely guarantee the security of your personal information provided over the internet. However we have put in place various security measures as set out below.
This Site and associated databases are protected by certified firewalls in order to protect your personal information from access by unauthorised persons and against unlawful processing. The Site uses the latest technology with full backups. We also keep your personal information confidential. Password protection is provided for all users of this Site. All outgoing and incoming email is scanned for viruses.
We also keep your personal information confidential. We will retain your personal information for a reasonable period or as long as the law requires. If we do not need to retain your personal information, we shall delete or remove it as appropriate from our records.

6. Accessing and updating

You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us by using the methods listed below. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the personal information we hold about you.

If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us, you can let us know by contacting us as set out above.

7. Changes to our Privacy Policy

From time to time, it may be necessary for us to change this privacy policy, so we suggest that you check here periodically.

8. Links

Our Sites may from time to time contain links to other websites. Please note that we are not responsible for the privacy policies of such other websites and we advise you to read the privacy policies of each website you visit which collects your information.

9. Consent, questions or complaints

By submitting your personal information to us you consent to the use of that personal information as set out in this Privacy Policy. If you have any questions, concerns, comments or complaints about this Privacy Policy and/or our collection or use of personal information, or if you wish us to stop processing your personal information for any particular purpose or purposes, then please contact us as set out above.